If you are on campus, you can always call the Emory Police Department at 404-727-6111.
Support for Students in Crisis
Crisis triage appointments are available at CAPS, Monday–Friday, 8:30 a.m. - 5 p.m.
Students who are experiencing a psychological emergency can call CAPS (404-727-7450) during those times and ask to speak with the crisis counselor on-call. Members of the Emory community (family members, friends, faculty, staff & students) can also call CAPS (404-727-7450) for consultation to address their concerns about a student’s well-being.
TimelyCare is a 24/7 free, virtual healthcare service for all enrolled Emory students, including those living outside of Georgia and the U.S. (as long as it is a country without internet restrictions.) Services include TalkNow, a 24/7 on-demand resource for immediate access to a mental health professional, as well as scheduled counseling, psychiatry, and medical care.
Access TimelyCare by logging on at timelycare.com/emory using your Emory NetID and password.
Student Case Management and Intervention Services
Student Case Management and Intervention Services (SCMIS) operates Monday-Friday, 8:30 a.m. - 5:00 p.m. Case managers assist students on an ongoing basis and in times of crisis. If you are concerned about a friend or student or even yourself, submit a Student of Concern Referral Form and they will reach out to the student and refer them to the appropriate support resources, including CAPS.
Student Intervention Services (24/7)
404-430-1120
The Student Intervention Services (SIS) on-call team is staffed 24/7 and responds to students in active crisis and emergency. Examples of active crisis include unresponsiveness due to substance use, physical injury requiring hospitalization, instances of imminent danger, or crisis surrounding basic needs such as homelessness within 48 hours.
SIS is staffed by a group of interdisciplinary campus staff members including non-clinical case managers within SCMIS.
Office of Respect Hotline
404-727-1514
Office of Respect offers a 24-hour support and advocacy hotline for students impacted by interpersonal violence and survivors of sexual and relationship-related violence and stalking.
Office of Spiritual and Religious Life
OSRL provides a variety of services, including pastoral counseling (by appointment) and religious and spiritual support. OSRL has offices in Cannon Chapel (Suite 316) and the Alumni Memorial University Center (AMUC 125).
Student Health Services (SHS)
404-727-7551
Student Health Services offers outpatient care for enrolled Emory students, including psychiatric services (diagnostic psychiatric evaluations, medication evaluations, long-term management of psychiatric medications, and community referrals.)
If you are an established patient and require after-hours assistance, call the psychiatrist on-call at 404-778-5000.
All other patients should call 911 or 404-727-6111 (EPD) if you are experiencing an emergency.
Emory Crisis/Emergency Resources
- Emory Police Department and Emergency Medical Services (EEMS): 404-727-6111
- Student Intervention Services (SIS): 404-430-1120
- Counseling and Psychological Services: 404-727-7450
General Crisis Hotlines:
| National Suicide & Crisis Lifeline (in U.S.) |
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| National Crisis Text Line |
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| Georgia Crisis Access Line (in state of GA) |
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| National Grad Crisis Line (for U.S. graduate students) |
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| The Trevor Project (for LGBTQ Youth) |
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| Trans Lifeline (for Trans individuals) |
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| Veterans Crisis Line (for veterans and their loved ones) |
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Additional Resources:
- International Association for Suicide Prevention - List of International Suicide Hotlines (for those outside of the US):
Mobile Applications and Websites:
- American Foundation for Suicide Prevention - After an Attempt
- Mood Tools (Mobile Application - Safety Planning and other resources)
- MY3 (Mobile Application - Safety Planning and other resources)
- The Jed Foundation - Mental Health Resource Center
Resources for Helping Others
Click here to download a quick CRISIS RESOURCE REFERENCE sheet.
If you suspect someone you know is struggling (based on any of the signs below or other clues), make sure to express your concern and ask them about it. You may be worried that you’ll somehow make things worse by stepping in, but, in fact, people who are struggling often look to their peers, friends, and other acquaintances for support.
Signs of distress
- Feeling sad, withdrawn, or detached for more than two weeks
- Seeing, hearing or believing things that are not real
- Taking unnecessary risks or engaging in severe/out-of-control and/or dangerous behaviors
- Sleep issues – such as being unable to sleep, sleeping excessively or having an erratic sleep schedule
- Eating issues – such as not eating or refusing to eat, or intentionally vomiting to lose weight
- Regular and excessive use of drugs and/or alcohol
- Drastic changes in mood, behavior, or personality
- Extreme difficulty concentrating, focusing, or staying still
- Recurrent and intense worries, unexplained panic, or fear that interferes with daily activities
- Self-harming behaviors (such as cutting, burning, hair-pulling, or hitting)
- Thoughts of suicide. If you suspect someone you know is having thoughts of suicide or have noticed any of the following warning signs, please refer to the IN CASE OF A CRISIS/ EMERGENCY section above.
Suicide Warning Signs
- Mood swings, rage, uncontrolled anger, hopelessness, feeling trapped or feeling like they are a burden to others
- Expressing or hinting at a desire to take their own life, hurt themselves or others, or wishing they were dead
- Researching suicide methods/means, acquiring a gun and/or stockpiling pills
- Isolation/withdrawal from friends, family and/or society at large
- Giving away prized possessions or acting as if they are saying final goodbyes
Not sure how to help or talk to someone in distress? Consult the following resources:
- Active Minds – Validate, Appreciate, Refer (VAR) Steps
- American Foundation for Suicide Prevention – When Someone is at Risk
- National Suicide Prevention Lifeline – Help Someone Else
- Seize The Awkward
Emory CAPS offers QPR - a national suicide prevention training program which stands for Question, Persuade, and Refer. The 2-hour training teaches 3 simple steps that anyone can learn to help save a life from suicide. QPR is intended to teach individuals how to recognize the warning signs of suicide and provides guidelines on how to ask the difficult question about suicidal thoughts, persuade individuals to get help, and refer individuals to local and national resources for support. If you would like to request a QPR training for your student group / department / organization, please complete the CAPS Engagement Request Form.
To learn more about this training, please visit: https://qprinstitute.com/
- American Psychological Association - Coping after suicide loss
- Suicide Awareness Voices of Education – Coping with Suicide Loss
- American Association of Suicidology
- American Foundation for Suicide Prevention
- Centers for Disease Control And Prevention – Suicide Prevention
- National Action Alliance for Suicide Prevention
- National Alliance on Mental Illness – Risk of Suicide
- National Institute of Mental Health – Suicide Prevention
- Substance Abuse and Mental Health Services Administration – Suicide Prevention
- Suicide Awareness Voices of Education
- Suicide Prevention Resource Center
Contact and Hours of Operation
Address: 1462 Clifton Road, Suite 235, Atlanta, GA 30322
Phone: 404-727-7450
Fax: 404-727-2906
Crisis Consultation: Call 404-727-7450
Hours of Operation: 8:30-5:00, Monday-Friday
PLEASE NOTE: If Emory University is closed due to weather or other emergency, then CAPS is also closed. In such circumstances, students will be contacted to reschedule appointments once the university reopens.