Initial Screenings and Crisis Triage Appointments

Initial Screening Appointments

Initial screening appointments can be scheduled Monday to Friday, 8:30-5:00 by calling (404) 727-7450.

Crisis Triage Appointments

Crisis triage appointments are available Monday to Friday, 8:30-3:30, by walking in to CAPS, located at 1462 Clifton Road, Suite 235.

Making an Initial Screening appointment:

Initial screening appointments are available to enrolled Emory students and can be scheduled by calling (404) 727-7450 or stopping by CAPS Monday-Friday, 8:30-5:00. Typically, students are scheduled for an initial screening appointment within one week, though the wait may be longer during times of peak clinical demand. Please note that because appointments are in high demand, a 24-hour notice is required to cancel or reschedule appointments in order to avoid a $50 no-show fee.

What to expect during my Initial Screening appointment?

Your initial screening will take approximately 45 minutes. You will need to arrive 20-30 minutes early to complete detailed paperwork and then meet with a clinician for 15 minutes. Please note that if you are running more than a few minutes late, the front desk staff will need to reschedule your appointment to allow adequate time for the clinician to meet with you and assess your needs.

During your initial screening meeting, the clinician will obtain information about your presenting concerns, assess your needs, and then provide information regarding appropriate next steps. The clinician will determine if it is in your best interests to be seen for brief supportive individual, couples, or group counseling at CAPS, be referred to our Stress Clinic or other skills-based classes, or be given a referral into the community for ongoing or specialized care. The clinician who meets with you will answer questions and help you throughout the process. Students may or may not be assigned to work with their initial screening clinician for individual therapy.

Students seek counseling for a wide variety of concerns. Whatever your concerns, a confidential conversation with a CAPS clinician is a good place to start. A clinician can help you sort out your thoughts, feelings, and circumstances, and help you identify and connect with appropriate resources that might be of help to you. Counseling is confidential and protected by legal and by ethical standards.

What to expect during my Crisis Triage Appointment:

Students who are experiencing a psychological emergency can stop by CAPS Monday-Friday, 8:30-3:30, and ask to speak with the crisis counselor on-call. Please note that these appointments are typically brief consultations lasting 15-20 minutes in length with a focus of assessing for safety and/or immediate need, and then creating a plan for next steps, which may include scheduling a follow-up initial screening  appointment or connecting students to additional campus or community resources.

What other crisis resources are available to me?

Additional 24/7 emergency and crisis response resources can be found here.

Contact and Hours of Operation

Address: 1462 Clifton Road, Suite 235, Atlanta, GA 30322
Phone: (404) 727-7450
Fax: (404) 727-2906
Crisis/Walk-in Hours: 8:30-3:30, Monday-Friday
Hours of Operation: 8:30-5:00, Monday-Friday

PLEASE NOTE: If Emory University is closed due to weather or other emergency, then CAPS is also closed. In such circumstances, students will be contacted to reschedule appointments once the university reopens.