Consultation, advice, and guidance can be provided to students, staff, faculty, or family members who are concerned about a student. Consultations may include information on how to refer a student to CAPS, how to identify a struggling student, how to support a student of concern, and/or information about other helpful services available on or off campus. To consult with a CAPS clinician, call 404-727-7450 and ask to speak with the on-call clinician, the Assistant Director for Clinical Case Management, or the Associate Director for Clinical Services.

Can you tell me if a student-of-concern is being seen at CAPS?

No. Confidential information about a particular student’s contact with our office cannot be shared without written authorization from the student.

Is my 3rd party consultation confidential?

Not exactly. We routinely offer private consultation. However, it is important to note that clinicians have a responsibility to their clients first and cannot agree to keep 3rd party consultations about a specific student confidential if that student is a CAPS client or in circumstances where a person’s imminent safety is at risk. In the interest of safety, as well as the need to maintain a trusting, therapeutic relationship, we will generally share 3rd party concerns with clients.

Can CAPS reach out to a student and encourage them to get therapy?

No. However, the Student Intervention Services (SIS) Team, which is managed through the Office of Student Success Programs and Services, can reach out to students of concern, invite them in for a conversation, and refer them to appropriate resources. They are a great next step if you would like someone to reach out to a student-of-concern. You can call them directly at 404-430-1120 or submit an online referral.

Contact and Hours of Operation

Address: 1462 Clifton Road, Suite 235, Atlanta, GA 30322
Phone: (404) 727-7450
Fax: (404) 727-2906
Crisis/Walk-in Hours: 8:30-3:30, Monday-Friday
Hours of Operation: 8:30-5:00, Monday-Friday

PLEASE NOTE: If Emory University is closed due to weather or other emergency, then CAPS is also closed. In such circumstances, students will be contacted to reschedule appointments once the university reopens.