Counseling and Psychological Services

at Emory University


Emory University is shifting to remote learning for the remainder of Spring 2020 due to concerns about the spread of COVID-19. CAPS is responding to these changes by updating our services. We will be posting information about available CAPS services on this page as the situation continues to evolve. Please check back to this page for more information about how our services and availability may change.

CAPS remains open and is offering clinical services via telehealth to all Emory enrolled students.  Students can call CAPS at 404-727-7450, Monday-Friday, 8:30-5:00, to speak with a counselor-on-call or to talk with a member of our triage team who can assess needs and help with next steps.  If you have already connected with a CAPS counselor this year, please feel free to reach out to them directly.

Students wanting to initiate clinical services at CAPS will need to complete clinical assessment paperwork and sign necessary consent forms prior to participating in a 30-minute Initial Screening with a clinician.  A member of the triage team can help with this.  In addition to crisis, consultation, and initial screening appointments, CAPS is offering 30-minute tele-health therapy (as clinically appropriate) and case management appointments via our HIPAA-compliant Zoom platform.  

In accordance with professional ethical guidelines and the laws and regulations pertaining to mental health practice in the state of Georgia, students located out of state are generally not eligible for ongoing tele-health services from CAPS.  However, there are a growing number of exceptions being made by state licensing boards during COVID-19, which may allow CAPS staff to provide therapy services to students residing in other states.  We are happy to talk with you to clarify the services available to you, help you sort out your concerns, provide continuity-of-care consultations, and help you connect with local resources if needed. 

To find a local therapist in another state, you can check with your insurance company for recommendations, check out our Thriving Campus website which allows you to search by location across the country, or visit the Psychology Today website under the “find a therapist” tab.  If you have the Emory student insurance, please contact CAPS or Student Health Services to have an insurance referral activated, which must be renewed every August. 

In addition to clinical services, CAPS is offering a variety of workshops on the following topics focused on skill building and support:  (1) Procrastination toolkit; (2) Anxiety toolkit; (3) Stress clinic module; and (4) Mindfulness sessions. More information about how to participate in these will be posted here: CAPS is also offering discussion and support drop-in sessions for international students. Students interested in joining the support sessions for internationals students should email Dr. Meenakshi Palaniappan at

Additional national and online support resources are included below.



As always, please call the Emory Police Department at 404-727-6111 in an emergency if you are on campus, or call 9-1-1 if you are in the United States off-campus. Additional crisis response and support resources are listed below.

Emotional-Support Help Line:  1-866-342-6892

Free access to specially trained mental health specialists to support people who may be experiencing anxiety or stress following the recent developments around COVID-19.  Provided by Optum, the toll-free help line number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone.

Other Tele-Therapy Resources (sign up and pay for sessions with a licensed counselor)

  • Talkspace Online Therapy – online counseling by text, audio or video messaging at an affordable cost
  • Better Help – professional online counselors available 24/7, private and affordable 

Mental Health Hotlines – local and national

  • Crisis Text Line – free, 24/7, confidential text message service for those in crisis – text HOME to 741741 or text STEVE to 741741 (to reach a person of color)
  • Suicide Prevention Lifeline: (800) 273-8255
  • Transgender Crisis Hotline: (877) 656-8860
  • LGBTQ+ Hotline: (866) 488-7386
  • Graduate Student Help Line (800) 472-3457
  • Veterans Help Line: (800) 838-2838

Find a therapist Near You – local and national

Thriving Campus -

Psychology Today - 

Some Helpful Apps

  1. Daylio Journal – mood tracker and private journal
    1. Google Play
    2. Apple
  2. Youper – emotional health assistant, powered by AI
    1. Google Play
    2. Apple:
  3. WeBot – self-care app using Cognitive Behavior Therapy (CBT)
    1. Google Play:
    2. Apple:
  4. Mood Tools – tools to deal with depression developed by the Anxiety & Depression Association of America
    1. Google Play:
    2. Apple
  5. Fear Tools – tools to deal with anxiety developed by the Anxiety & Depression Association of America
    1. Google Play
    2. Apple
  6. Remente – goal setting and self-improvement
    1. Google Play
    2. Apple:
  7. Wysa – mood tracker, mindfulness exercises, mental health assessment, powered by AI
    1. Google Play:
    2. Apple:

Coronavirus Updates for the Emory Community

Campus Life resources during the COVID-19 outbreak

Contact and Hours of Operation

Address: 1462 Clifton Road, Suite 235, Atlanta, GA 30322
Phone: (404) 727-7450
Fax: (404) 727-2906
Crisis/Walk-in Hours: 8:30-3:30, Monday-Friday
Hours of Operation: 8:30-5:00, Monday-Friday

PLEASE NOTE: If Emory University is closed due to weather or other emergency, then CAPS is also closed. In such circumstances, students will be contacted to reschedule appointments once the university reopens.